Advantages and Disadvantages of ISDN Video Conferencing

One of the most important aspects of running a good business is having the ability to meet with clients and colleagues on a regular basis. However, we are no longer limited to having face-to-face meetings as the advent of video conferencing has made it possible to meet with someone in Japan without ever leaving your office. And, the introduction of ISDN video conferencing has helped to streamline this function. However, like most technologies, there are advantages and disadvantages.  Here, we take a look at the pros and cons of using ISDN over your current business’s conferencing network.  

Advantages of ISDN Video Conferencing 

You will get data isolation, which prevents the video traffic during a conference from touching your organization’s data network. Many IT and network managers consider this a very valuable asset to have to avoid data corruption and other serious issues. 

Also, ISDN service provides universal availability. Therefore, you can meet with clients in Japan, or colleagues in Australia.  In addition, installing ISDN equipment provides a fixed monthly operating expense at relatively low prices. This is a very cost effective option for companies that rarely have video usage each month and is becoming increasingly more popular as companies tighten their purse strings in the current recession. 

Disadvantages of ISDN Video Conferencing 

For every plus, there is a minus. The initial cost of having this type of video conferencing saves money on the operating side. However, the network support can cost several thousands of dollars per endpoint. Another unexpected disadvantage is the possibility of a down ISDN line that is not obvious until a conference call is attempted. This could have a negative impact on a business, especially if you are trying to close a deal with a potential client during this downtime. 

The global reach may have some limitations as well. Either an ISDN to IP gateway device or an external gateway device has to be used. You will not have an alternative network in case one or more of the endpoint’s ISDN lines experience problems, leaving the ability to communicate blocked or severely impacted. And, since the demand for ISDN is decreasing, many telephone companies have reduced their support staff. This will hamper troubleshooting and resolution efforts. 

Depending on the needs of your business, ISDN Video Conferencing may be a great tool for you.  By addressing the advantages and disadvantages here, you should be well on your way to deciding if this option is the right choice for your business.